Shipping and Returns Policy

Shipping:

Our products are digital and available for instant download. Once your payment is confirmed, you will receive an email within a few minutes containing a download link. This link is valid for 48 hours. The downloadable PDF includes links to Canva templates, which remain valid indefinitely. You can use these templates for as many personal projects as you wish. For commercial use, please contact us.

Returns:

Due to the digital nature of our products, returns are generally not accepted. If you encounter any issues with your order, please contact us for assistance.

Please Note:

No physical items will be shipped. All products are digital downloads.

Q: What if I don't receive my download link?
A: Check your spam/junk folder. If still not received, contact our support team.

Q: Can I re-download my purchase?
A: Yes, the link remains valid indefinitely.

Q: How do I get a refund if there's an issue?
A: Contact our support team with your order details for assistance.

Contact us:

For any further questions or assistance, please reach out to our customer support team at support@myprettypapery.com.